1. Overview

At Kisanogram, a branch of AMPL Agro Market Private Limited, we are committed to providing reliable and timely delivery of your orders. This Shipping Policy explains how we process, ship, and deliver your purchases made on kisanogram.com.

2. Shipping Coverage

We currently deliver products across India. Delivery availability may vary depending on your location and the type of product ordered.

3. Processing Time

• Orders are typically processed within 1–7 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• In case of delays due to high demand or unforeseen circumstances, we will notify you via email or phone.

4. Delivery Time

• Standard delivery time is usually 3–10 business days, depending on your location.

• Rural or remote areas may take slightly longer for delivery.

• Delivery times are estimated and may vary due to courier delays or other factors beyond our control.

5. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you confirm your order.

• Free shipping may be offered on certain products or order values as part of promotions or campaigns.

6. Order Tracking

• Once your order has been shipped, you will receive a tracking ID and a link via email or SMS.

• You can use the tracking details to check your order status on the courier partner’s website.

7. Delayed or Failed Deliveries

• While we strive to ensure timely delivery, unforeseen delays may occur due to weather, logistics issues, or other reasons.

• In case of a failed delivery attempt due to incorrect address or unavailability, our courier partner will make additional attempts or contact you to reschedule.

8. Damaged or Missing Items

• Please inspect your order upon delivery. If you receive a damaged or incorrect item, contact us immediately.

• Any missing or damaged product claims must be reported within 48 hours of receiving the order.

• We may request photos or videos of the damaged item for verification.

9. Address Details

Please ensure that your shipping address, pin code, and contact number are correct before placing the order. Incorrect or incomplete details may result in delays or non-delivery.

10. International Shipping

Currently, Kisanogram does not offer international shipping. We only deliver within India.

11. Contact Us

For questions or support related to shipping, delivery status, or logistics issues, please reach out to us at:

AMPL Agro Market Private Limited (Kisanogram branch)
? +91 877 071 9711
? info@agromarket.co.in