Here’s a detailed Return Policy for Kisanogram :

Return Policy

Effective Date: 04-01-2025

At Kisanogram, we strive to provide high-quality products and excellent service. If you are not satisfied with your purchase, we offer a return and refund policy in accordance with the terms outlined below.

All payments and transactions on Kisanogram are securely processed by AMPL Agro Market Pvt Ltd.

1. Eligibility for Returns

• Items must be returned within 7 days of delivery.
• To be eligible for a return, the product must:
  • Be unused and in the same condition that you received it.
  • Be in the original packaging with all tags, labels, and accessories intact.
• Perishable goods or items marked as non-returnable are not eligible for returns.

2. Non-Returnable Items

The following items cannot be returned:

• Products that have been used or damaged after delivery.
• Customized or special-order items.
• Products without original packaging or missing components.

3. Return Process

To initiate a return:

1. Contact Us: Reach out to our customer support team at info@agromarket.co.in or call us at +91 99939 55051. Provide your order number, product details, and reason for the return.
2. Approval: Once your return request is approved, we will provide instructions for sending the product back.
3. Shipping: Ship the product to the address provided. Please ensure secure packaging to prevent damage during transit.

4. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to:
  • A defective product.
  • An incorrect item received.
• In these cases, we will cover the return shipping costs.

5. Refunds

• Once we receive your returned product, we will inspect it and notify you of the status of your refund.
• If approved, the refund will be processed within 7 business days, and the amount will be credited back to your original payment method.

6. Exchange Policy

• We only replace items if they are defective or damaged.
• If you need an exchange for the same product, contact us at info@agromarket.co.in.

7. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery. Provide photos or videos of the damage to help us resolve the issue promptly.

8. Contact Us

For any questions or concerns about our return policy, feel free to reach out:

• Email: info@agromarket.co.in
• Phone: +91 99939 55051
• Address: 1261, Infront of Samdariya Complex, Cherital, Jabalpur, Madhya Pradesh, India

Let me know if you need any changes or additional details!